Subscription Terms

These Subscription Terms supplement the TrueFinds Terms of Service and apply to paid subscriptions. If these terms conflict with the general Terms of Service regarding subscription billing or cancellation, these Subscription Terms control.

1. Subscription Plans and Pricing

TrueFinds offers a Free plan, Essential at $8.97 per month, and Premium at $19.97 per month. Paid subscriptions are billed monthly in U.S. dollars through Stripe. The advertised plan prices exclude applicable sales tax.

There are no annual commitments or minimum subscription periods. Paid plans renew automatically every month until canceled.

TrueFinds product price verdicts remain free and are not influenced by whether a customer purchases a subscription.

Premium Plus is not currently available for purchase. Its planned standard price is $29.97 per month. Features, pricing and applicable terms will be presented before enrollment.

Where required by law, applicable sales tax is calculated through Stripe Tax, displayed as a separate line at checkout, and added to the subscription charge before you confirm payment. No sales tax is collected where it is not applicable or TrueFinds is not required to collect it.

2. Automatic Renewal and Payment Authorization

When you buy a paid plan, you authorize TrueFinds to charge your selected payment method at the disclosed recurring monthly rate, plus applicable taxes, until you cancel.

Before payment, we display the selected plan and price, recurring billing frequency, automatic-renewal terms, applicable taxes and cancellation method. You must actively select an unchecked subscription-consent checkbox before purchasing.

Your first payment occurs when paid access begins. Later charges generally occur on the monthly anniversary of your subscription, subject to adjustments for shorter calendar months. Your next scheduled billing date is shown in your account.

3. Your Billing Dashboard

You can manage billing from https://truefinds.ai/account using the TrueFinds email-link sign-in process. From there, you can access your plan and price, next billing date, subscription status, available invoices, payment method, plan-change options and cancellation. Stripe provides the payment-management portal.

4. Cancel Anytime, Online

You may cancel your paid subscription at any time without a cancellation fee.

1. Go to https://truefinds.ai/account.

2. Select “Manage billing, change plan or cancel.”

3. Choose the cancellation option and confirm.

You do not need to call, speak with a representative or provide a reason. You may also request cancellation by email at support@truefinds.ai. We may reasonably verify account ownership for emailed requests.

Cancellation stops future automatic renewals. You keep your current paid features until your paid billing period ends, then return to the Free plan. We send a confirmation showing your paid-through date. Canceling a subscription does not automatically delete your TrueFinds account.

5. Essential Founding Membership

The Essential founding offer is limited to 500 distinct founding memberships. The first 500 eligible customers who successfully complete their initial Essential subscription payment receive founding status.

Available founding spots may be held for up to 30 minutes during checkout if a reservation is displayed. An unfinished checkout does not create a founding membership. Once 500 founding memberships have been allocated, the offer closes. Canceled founding memberships are not reissued.

Founding price guarantee

Your founding Essential price is locked at $8.97 per month for the life of your continuous active paid membership. We will not increase that Essential rate while the membership remains uninterrupted. You may upgrade to Premium or another eligible paid plan and later return to Essential at $8.97 per month without losing founding eligibility.

When founding pricing ends

Founding eligibility ends if you cancel and your paid membership expires, or if unresolved payment failures result in termination after the applicable recovery period. Rejoining after termination does not guarantee restoration of the former founding rate. The guarantee applies to continuous active paid membership; it does not guarantee that TrueFinds will operate indefinitely.

Premium Plus founding offer

When Premium Plus opens, eligible active founding members may upgrade at the special initial price of $19.97 per month. This is separate from the lifetime Essential rate and is not itself a lifetime-price promise. Terms will be displayed before the upgrade, and no Premium Plus charge will occur unless you affirmatively choose it.

6. Upgrading and Downgrading

Upgrades

Upgrades generally begin immediately. We apply a credit for the unused value of your existing plan toward the upgraded plan for the remainder of the billing period. Any resulting amount due is displayed before confirmation and charged when the upgrade takes effect. The renewal date ordinarily stays the same.

Downgrades

Downgrades generally take effect on your next renewal date. Your existing paid features remain available until then. There is ordinarily no mid-period refund or credit for a scheduled downgrade. The effective date, new recurring rate and any immediate charge or credit will be shown before confirmation.

Eligible founding members keep their founding Essential pricing eligibility while moving between paid plans without interruption.

7. Subscription Price Changes

We may change prices for Premium and other plans without a specific price guarantee. If an increase affects your existing subscription, we will give advance notice, generally around 21 days before it takes effect, or within another period required by applicable law. The notice will show the current price, new price, effective date and how to cancel.

Where applicable law requires additional consent, cancellation opportunities or refunds, we will provide those protections. A new-customer price change does not automatically change an existing subscriber’s rate. We honor the founding Essential guarantee in Section 5.

8. Refund Policy

When you voluntarily cancel during a paid month, you ordinarily keep paid access until period end and do not receive a prorated refund for unused days.

TrueFinds will refund an affected charge if you were charged incorrectly; if a renewal charge occurred after a timely cancellation should have prevented it; or if paid features were materially unavailable or substantially failed to work as described and you contact us within 30 days of that charge.

For assistance, email support@truefinds.ai. Approved refunds generally return to the original payment method, subject to processor timing. Nothing here restricts refunds, cancellation rights or other remedies required by law, and the 30-day customer-service window does not limit statutory rights.

9. Payment Failures

If payment fails, Stripe may retry the charge. We notify you and provide instructions to update your payment method. Paid features may be temporarily restricted while payment remains unresolved. A subscription may be terminated after the recovery period and the account returned to Free.

Founding eligibility remains in place during an active payment-recovery period but may end if the paid membership is ultimately terminated for nonpayment.

10. Confirmations and Reminders

• Enrollment: plan, price, renewal frequency, next scheduled charge and how to cancel.

• Successful payments: a receipt or billing confirmation.

• Cancellation: confirmation that renewal stopped and the paid-through date.

• Annually: a plan, price and cancellation reminder.

• Material changes or state-specific renewal events: additional legally required notices.

• Failed payments: instructions to update payment information.

Communications may be sent by TrueFinds or Stripe.

11. Payment Processing and Privacy

Subscription payments are processed by Stripe. TrueFinds does not receive or store your complete payment-card number. You may update your payment information through the billing portal. Our Privacy Policy explains how we collect, use, disclose and protect personal information.

12. Customer Support

Billing, cancellation or refund requests: support@truefinds.ai