TrueFinds Attribution: Store Terms and Data Protection

Effective October 22, 2026

These terms are between TrueFinds Technologies, LLC ("TrueFinds", "we") and the Shopify store that installs the TrueFinds Attribution app ("you", "the store"). By installing the app and confirming on the install screen, you agree to them.

1. What the app does

TrueFinds sends shoppers to stores through Sinclair, our free shopping agent. The app shows you the sales TrueFinds sends you, credits those orders fairly, and bills a flat fee only on orders we send. It never tells you what to charge.

The app also includes AI Readiness by Sinclair. It checks how AI shoppers find and read your store, suggests fixes for product titles, descriptions and categories, and tests whether an AI agent can reach your checkout.

2. Data the app uses

• Store data: your products and orders, read through Shopify with the read_products and read_orders permissions.

• Order data: order totals, the landing page and campaign (UTM) details of the visit that led to the order, and the cart attributes our storefront code adds (a TrueFinds click ID and its time).

• Public store pages: the policy, shipping and returns pages anyone can open on your storefront, read for AI Readiness.

• Not used: customer names, email addresses, phone numbers or postal addresses. The app does not request them.

3. How we use it

Only to:

• match orders to TrueFinds clicks and credit them,

• bill the per-order fee through Shopify,

• check your products and public store pages for AI Readiness, and write suggested fixes from your products' own details,

• run the AI agent checkout test, which adds a product to a cart on your public store, reads shipping and the total, reaches checkout and then cancels the cart (nothing is bought),

• show you your own reports in the app and in an optional weekly email.

We do not use this data for any other purpose.

4. What we never do

• Sell or rent the data, or share it with advertisers or data brokers.

• Publish it, use it in TrueFinds verdicts, deal pages or shopping answers, or combine it with other stores' data.

• Show your store's data to anyone outside your store's own staff.

Listing on TrueFinds is separate. If you tick "Get listed on TrueFinds" on the install screen, we may show your public catalog to shoppers through our public listing route. That listing never uses the order data described above, and you can turn it off at any time.

5. Shopper consent

By default, our storefront code respects your store's cookie and privacy consent settings: where a shopper has not given marketing consent, our storefront code does not record the click ID. You can turn this setting off in the app. Separately, Shopify may record a visit's landing page under your store's own settings, and the app reads that record to credit the order.

6. Our role and our commitments

We process this data on your behalf and only as these terms describe. We:

• keep it confidential and limit access to the people who run the app,

• encrypt it in transit and at rest,

• use these service providers to run the app: Shopify (platform and billing), Vercel (hosting), Neon (database), Resend (email delivery for reports and data exports), TrueFinds' own service (AI Readiness checks) and Anthropic (writes suggested fixes from your product details). We will update this list before adding another,

• tell you without undue delay if we learn of a security incident affecting your data,

• help you answer customer privacy requests, and act on Shopify's privacy requests (customer data requests and deletions).

7. How long we keep it

• While the app is installed, we keep order records needed for billing and your reports.

• When Shopify asks us to delete a customer's data, we delete it.

• When you uninstall, Shopify notifies us about 48 hours later and we delete your store's data.

8. Fees and fair credit

• Free to install. You pay a flat fee only on orders TrueFinds sends you, billed through Shopify, up to the monthly cap you approve ($500 per 30 days unless you approve another amount).

• Your first 3 orders from shoppers TrueFinds sends you are free. They're counted once per store and don't count toward your cap. A free order that's later refunded still counts as one of the 3.

• Fee per order depends on your store's average order value: under $50, $3.25; $50 to $100, $4.25; $100 to $200, $6.25; $200 to $350, $8.50; over $350, $11.20.

• An order counts when the last click within 30 days came from TrueFinds. You never pay twice for one order. If another affiliate program was the last click, or the order is unclear, we do not charge you.

• If an order is refunded or canceled within 60 days, we credit the fee back: in full for a full refund or cancellation, and the same share for a partial refund.

• If an order arrives before you approve your cap, we bill it once you approve, as long as the order is less than 60 days old.

9. Changes and contact

We will tell you in the app before we change these terms. Questions or privacy requests: hello@truefinds.ai.

TrueFinds Technologies, LLC